Contact Us
Thank you for choosing Cothique! We’re here to help and make your shopping experience as smooth as possible. If you have any questions, concerns, or feedback, don’t hesitate to get in touch with our team. We are committed to providing you with excellent customer service.
How to Reach Us
Customer Support:
For any inquiries related to your order, product information, or returns, our friendly customer service team is ready to assist you!
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Phone: +61485906541
Available: Monday - Friday | 09:00 AM - 06:00 PM (AEST) -
Email: support@cothique.com
Our team will get back to you within 24 hours during business hours. -
Address:
77 Turbot St, Brisbane City QLD 4000,
Australia
Frequently Asked Questions (FAQ)
Before contacting us, you might find an answer to your question in our FAQ section. We’ve compiled answers to the most common inquiries to help you find the information you need quickly.
Business Hours
- Business Days: Monday - Friday
- Business Hours: 09:00 AM - 06:00 PM (AEST)
Please note that we are closed on weekends and public holidays. Any inquiries sent outside business hours will be addressed the following business day.
Return & Refund Inquiries
If you need assistance with a return or refund, please include the following details in your email or phone inquiry:
- Order number
- Item(s) you wish to return
- Reason for return
- Your preferred method of resolution (refund, exchange, etc.)
We'd Love to Hear From You
We value your feedback and suggestions. If there’s anything you’d like to share with us to improve our services or products, feel free to get in touch—we're always here to listen.
Thank you for shopping with Cothique.
We look forward to hearing from you and assisting you with all your needs!