Terms of Service

Welcome to Cothique! By accessing or using our website at www.cothique.com (the "Site"), you agree to comply with and be bound by the following Terms of Service ("Terms"). Please read these Terms carefully before making any purchase or using our services. If you do not agree to these Terms, please refrain from using our Site.

1. General Information

  • Business Name: Cothique
  • Website URL: www.cothique.com
  • Business Address: 77 Turbot St, Brisbane City QLD 4000, Australia
  • Phone: +61485906541
  • Email: support@cothique.com
  • Business Days: Monday - Friday
  • Business Hours: 09:00am - 06:00pm (AEST)

2. Products & Pricing

Product Availability: All products listed on our Site are subject to availability and may be discontinued at any time without prior notice.

  • Pricing: Prices for products are listed in Australian Dollars (AUD). We reserve the right to modify product prices at any time without prior notice. Any price changes will not affect orders that have already been placed.

3. Order Processing & Shipping

  • Order Processing Time: Orders are processed within 1-2 business days after the order is placed.
  • Shipping: We offer free shipping on all orders within Australia. Our shipping method is "Free Shipping". Please note that shipping is only available within Australia.
  • Shipping Transit Time: Once your order has been processed, it will take approximately 6-10 business days for delivery.
  • Order Cut-off Time: Our daily order cut-off time is 06:00 PM (AEST). Any orders placed after this time will be processed on the next business day.

4. Returns & Exchanges

We strive to provide you with high-quality products. If you're not fully satisfied with your purchase, you may return items under the following terms:

  • Return Period: You can return your product(s) within 30 days from the date of purchase.
  • Return Conditions: To be eligible for a return, the product must be unused, in its original packaging, and in the same condition that you received it.
  • Return Shipping: Customers are responsible for the return shipping costs if they made an incorrect purchase.
  • Return Processing Time: Once we receive your returned item(s), processing may take up to 10 business days. Refunds will be issued to the original payment method.

5. Payment Methods

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • JCB
  • Diners Club
  • Apple Pay

6. Privacy & Security

Your privacy and the security of your personal information are very important to us. For more details, please refer to our Privacy Policy.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Cothique will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our products or services. This includes, but is not limited to, any loss of profits, data, or business opportunities.

8. Intellectual Property

All content, designs, and intellectual property on the Site, including but not limited to logos, images, and product descriptions, are owned by Cothique or its respective third-party licensors. You may not use, reproduce, or distribute any content from our Site without express written permission from Cothique.

9. Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time, without prior notice. Any changes to the Terms will be posted on this page, and the "Effective Date" at the top of the page will be updated. By continuing to use our services after any changes are made, you accept those changes.

10. Governing Law

These Terms are governed by the laws of Queensland, Australia, and any disputes arising from these Terms shall be resolved in the appropriate courts located in Brisbane, Queensland.

11. Contact Information

If you have any questions or concerns about these Terms, please contact us:

  • Phone: +61485906541
  • Email: support@cothique.com
  • Address: 77 Turbot St, Brisbane City QLD 4000, Australia